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Terms & Conditions PDF Print E-mail
  1. Definitions:


In these terms and conditions:


1.1 “Diet Plate” – means Perfect Portion Control (Pty) Ltd Reg No. 2009/19742/07 t/a The Diet Plate.


1.2  “Buyer” – means the legal entity using this website with the intention to purchase products from Diet Plate.


1.3  “Products” – means the products advertised for sale on this website by Diet Plate.


  1. The Buyer agrees and accepts that:


2.1 By using this website that these terms and conditions will apply.


2.2 Diet Plate will at no time be liable for any damage, loss or liability of any nature, whether direct or consequential arising from the use of the Products and/or making any use of this website.


2.3 Diet Plate makes no representations or warranties that the content available from this website is free from errors or omissions.


2.4 Delivery Policy:


Subject to availability and receipt of payment, orders will be processed approximately in 7 days and delivery confirmed by way of a delivery notice being sent by Diet Plate to the Buyer. The delivery options available to the Buyer and the cost of shipment appear in this website. Payment of the full purchase price and the shipment costs must be made prior to delivery. Delivery will be deemed to have been effected when the Buyer either collects the Products from Diet Plate’s premises, or the Products are collected by the courier from Diet Plate’s premises, or the Products are delivered to the post office for posting to the Buyer. Both the courier and the post office are deemed to be acting as the agent for the Buyer and not Diet Plate. If any of the Products ordered by the Buyer is out of stock, Diet Plate will notify the Buyer and refund payment made for such item within 30 days.


2.5  Pricing:


Prices displayed on this website are subject to change without notice.


2.6 Buyer Privacy Policy:


Diet Plate shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

2.7 Payment:

The payment options available to the Buyer are either by Visa or MasterCard credit card or by bank transfer into Diet Plate’s bank account as set out in the order form in this website. In the event of the Buyer electing to pay by credit card the Buyer must either collect the Products from Diet Plate’s premises or nominate his/her/its own address for delivery by courier or post.


2.8  Invoices:


An original vat tax invoice will be supplied with the goods when delivered.





2.9  Credit card acquiring and security:


Credit card transactions will be acquired for Diet Plate via PayGate (Pty) Ltd who are the approved payment getaway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to to view their security certificate and security policy.


2.10   Customer details separate from card details:

Customer details will be stored by Diet Plate separately from card details

which are entered by the client on PayGate’s secure site. For more detail on

Pay Gate refer to


2.11   Merchant Outlet country and transaction currency:


The merchant outlet country at the time of presenting payment options to the

cardholder is South Africa. Transaction Currency is South African Rand



2.12   Returns:


Diet Plate will not accept the return of Products delivered unless the Products were incorrectly supplied or if they are defective.  Prior to return Diet Plate must be contacted for instructions on how the Buyer is to effect return. On return of the incorrectly supplied or defective Products, Diet Plate shall attend to the delivery of replacement Products.


2.13  Cancellations:


If an order is cancelled prior to delivery, a 15% administration fee will be

deducted on all amounts paid by the Buyer and the balance will be refunded

to the Buyer within 30 days of date of cancellation.


2.14 Country of Domicile:


This website and the agreement between the Buyer and Diet Plate is

governed by the laws of the Republic of South Africa. Diet Plate chooses as

its domicillium citandi et executandi for all purposes under this agreement,

whether in respect of court process, notice or other documents or

communication of whatsoever nature, at 32 Sunninghill Office Park, Ground

Floor, 4 Peltier Drive, Sunninghill, Sandton.


2.15 Diet Plate Information:


This website is run by Perfect Portion Control (Pty) Ltd, registration number

2009/19742/0, trading as Diet Plate, based in South Africa and Gail Galvin is

the sole director.


2.16  Diet Plate Contact Details:

E-mail support: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Telephone support: +27 (011) 234 9443



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